Terms & Conditions

Please read these terms and conditions carefully before using the Colours of the Chars website or purchasing our products. By accessing or using our website and purchasing our products, you agree to be bound by these terms and conditions.

Acceptance of Terms

By accessing or using the website of Colours of the Chars ("the Website") or purchasing our products, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use the Website or purchase our products.


Colours of the Chars is a slow fashion brand that offers sustainable and ethically produced clothing and accessories. Our products are designed with care and attention to quality and craftsmanship. We aim to provide accurate product descriptions and images on our website; however, please note that colours and appearances may vary slightly due to screen settings and natural variations in materials.


To place an order with Colours of the Chars, you must be at least 18 years of age or have the consent of a parent or guardian.
Orders are subject to product availability. We reserve the right to cancel any order, and you will be refunded in such cases.
Colours of the Chars reserves the right to limit the quantity of items ordered per customer or address.


All prices are listed in Euro (EUR) and include applicable taxes.
We accept payments through secure payment gateways by credit card. 
Payment processing is subject to the terms and conditions of the chosen payment method.

Shipping and Delivery

Shipping costs and delivery times vary based on your location.
We aim to process and ship orders promptly, but delivery times may vary. Colours of the Chars is not responsible for delays caused by shipping carriers.
International customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.

Returns and Exchanges

We want you to be satisfied with your purchase. If you are not completely satisfied with your order, please refer to our Return and Exchange Policy for detailed information on returning or exchanging products.

Intellectual Property

All content on the Website, including text, images, logos, and trademarks, is the property of Colours of the Chars or its affiliates and is protected by copyright and trademark laws. You may not use or reproduce any content without our explicit permission.


We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our Website and purchasing our products, you consent to the collection and use of your information as described in the Privacy Policy.

Changes to Terms and Conditions

Colours of the Chars reserves the right to update or modify these Terms and Conditions at any time without prior notice. Please review this page periodically for changes. Your continued use of the Website or purchase of our products after changes to the Terms and Conditions signify your acceptance of the revised terms.

Contact Information

If you have any questions or concerns about these Terms and Conditions or any other aspect of our brand, please contact us through our customer support channels.
By using the Colours of the Chars website or purchasing our products, you agree to comply with these Terms and Conditions.

We appreciate your support and commitment to sustainable and ethical fashion items produced in the rural islands of northern Bangladesh. Thank you for choosing Colours of the Chars!