Privacy Policy

At Colours of the Chars, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or engage with our services.

By accessing the Colours of the Chars website or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information: We may collect personal information such as your name, email address, shipping address, and phone number when you make a purchase or subscribe to our newsletter.

Payment Information: When you make a purchase, we collect payment information, including credit/debit card details. This information is securely processed by third-party payment processors, and we do not store your full payment card details.

Usage Information: We collect data about your interaction with our website, including pages visited, products viewed, and the date and time of your visits. This information helps us improve our website and services.

Cookies and Tracking: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and tailor content to your preferences. You can manage cookie preferences through your browser settings.

How We Use Your Information

Order Fulfillment: We use your personal and payment information to process and fulfill your orders, including shipping and delivery.

Communications: We may use your contact information to send order confirmations, updates on your order status, and marketing materials if you have opted in to receive them. You can opt out of marketing communications at any time.

Website Improvement: We use usage data and cookies to enhance our website's functionality, personalize content, and improve user experience.

Legal and Security: We may use your information to comply with legal obligations and protect our rights, privacy, safety, and property.

Data Security

Colours of the Chars takes data security seriously and employs industry-standard measures to protect your personal information. However, no method of data transmission over the internet or electronic storage is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Third-Party Services

Our website may contain links to third-party websites or services. This Privacy Policy does not cover the practices of these third parties. We encourage you to review the privacy policies of these websites and services.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or maintain information from individuals under the age of 13. If we become aware of such information, we will promptly delete it.

Changes to this Privacy Policy

Colours of the Chars may update this Privacy Policy from time to time to reflect changes in our practices and services. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us through the provided contact information on our website.

By using the Colours of the Chars website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. Thank you for trusting Colours of the Chars with your privacy.